Resources and Credits


Information included in this case study was collected via email and during a personal interview with GNG’s owner, Kathie Heard. All quotes listed in this case study are from the interview with Kathie in Barriere, BC.

Heard, K. (2019, May 28). Personal interview.

All images, videos, audio clips, and transcripts by Thompson Rivers University, Open Learning are licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 (CC BY-NC-ND 4.0).


Kathie Heard, Owner, Gift n’ Gab

Kathie’s partnership and guidance while creating this case study have been invaluable.

Dr. Biggi Weischedel, PhD, Open Learning Faculty Member

Marie Bartlett, MA, Instructional Designer, Learning Design and Innovations

Justin Frudd, MA, Editor, Curriculum Services

Thomas Sandhoff, Graphic Designer, Curriculum Development

Nicole Singular, BEd, Graphic Designer, Curriculum Development

Jonathon Fulton, BFA, Video Producer, Learning Technology and Innovations Group

Stephanie Gountas, BCS, Curriculum Multimedia Developer